Terms and Conditions
Effective January 1, 2026
B&K Chino Concrete Company, chinoconcretecompany.com, office@chinoconcretecompany.com
Using this site means you accept these terms
These terms cover your use of the B&K Chino Concrete Company website and any estimate or work you ask us for through it. If you browse our home page or any other page here, call us, or send us a request, you're agreeing to these terms, so please read them first.
If you don't agree with them, please don't use the site. A signed contract for a specific job wins over these terms wherever the two say different things.
What we do
B&K Chino Concrete Company is a concrete contractor in Chino, CA, working in Chino and the cities around it. We pour and repair driveways, patios, sidewalks, steps, garage floors, slabs, footings and foundations, along with decorative and stamped work and concrete cutting. You can read more about our crew on our About page.
The descriptions, photos and examples on this site give a general picture of our work. They aren't a promise that your job will look or cost the same, because every yard, slab and set of ground conditions is different.
How estimates and pricing work
We give free quotes on site, with no pressure and no obligation. An estimate is based on what we can see and measure that day, like the size of the area, the removal of old concrete, the condition of the ground and the finish you choose.
Some things only show up once the old slab is out, such as soft or wet subgrade, which is the dirt your new slab sits on, buried roots or concrete that's thicker than expected. If that happens, we stop, explain what we found and what it changes, and we don't do extra work or charge for it until you approve it in writing.
Nothing on this website is a price offer. Your price is the one in your written estimate or contract.
Scheduling, weather and cancellation
We set your start date when you accept the estimate, and we'll keep you posted if anything moves it. Concrete depends on weather and on the ready-mix supplier, so heavy rain, extreme heat or a supplier delay can push a pour back, and we'd rather reschedule than pour into conditions that weaken the slab.
If you need to cancel or move your date, call or message us as early as you can. If we've already ordered materials, set forms or booked a concrete delivery for your job, you may owe those costs as your contract spells out.
Payment
Your written estimate or contract sets the payment schedule, including any deposit and when the balance is due. Payment is due on the dates that agreement gives.
If a payment is late, we may pause work until it's settled, and we'll tell you before we do. Any extra charges agreed in writing during the job are added to the final amount.
Your part after the pour
New concrete needs time to cure, which is the wait while it hardens to full strength, so we'll tell you when it's safe to walk on it and when it's safe to drive on it. Please keep people, pets and vehicles off it until then, because early weight is one of the most common causes of cracks and marks we can't fix.
We also ask you to give our crew clear access to the work area on the scheduled days and to tell us about anything buried in the yard that you know of, like sprinkler lines or a septic system.
Our guarantee and what it doesn't cover
We stand behind our work, and satisfaction is guaranteed on every job. If something about the finished work isn't right, contact us and we'll come look at it.
Concrete can crack, even when it's done right. We cut control joints, which are planned grooves that give the slab a place to crack in a straight line instead of at random, and small hairline cracks along or near them are normal and not a defect.
Our guarantee doesn't cover damage from loads the slab wasn't built for, use before the cure time we gave you, ground movement, tree roots, changes to drainage or grading made after we leave, de-icing or harsh chemicals, or work done by someone else. Any specific warranty terms for your job are the ones written in your contract.
Information on this website is provided as is, for general use. We try to keep it accurate, but we don't promise it's complete or current, and it isn't a substitute for an on-site look at your job.
Limits on our liability
We're licensed and insured. To the extent California law allows, B&K Chino Concrete Company isn't liable for indirect or consequential losses tied to this website or to delays outside our control, such as weather, supplier problems or permit timing.
For any claim about a job, our responsibility is limited to the amount you paid us for that job, unless the law requires otherwise. Nothing in these terms takes away any right you have that the law doesn't let a business limit.
If we disagree
Call us first. Most problems get sorted out in one conversation on site, and we'd much rather fix something than argue about it.
If we can't settle it that way, we both agree to try good-faith talks or mediation before going to court. If it still isn't resolved, it will be handled in a court in the California county where the work was done.
Which law applies
These terms, your use of this site and any work we do for you are governed by the laws of the State of California.
Changes to these terms
We may update these terms from time to time, and the version posted on this page is the one that applies. Changes don't alter a contract you've already signed with us.
Questions about these terms
If anything here isn't clear, call us at (909) 479-6302 or reach us through our Contact page, and we'll explain it in plain terms.