Privacy Policy
Effective January 1, 2026
B&K Chino Concrete Company, chinoconcretecompany.com, office@chinoconcretecompany.com
What this policy covers
This policy explains how B&K Chino Concrete Company, a concrete contractor in Chino, CA, handles the information you give us or that our website collects when you visit. It applies to this website, from the home page to every service and city page, and to the messages you send us through it.
You can learn more about our business on our About page. If anything here isn't clear, ask us and we'll explain it in plain terms.
Information we collect
We only collect what you choose to send us and some basic details about how the site is used.
When you fill out our contact or estimate form, we get the details you type in. That's usually your name, phone number, email address, the address or city of the job, and what you'd like done, such as a new driveway, a patio or a cracked slab. Our form is run by an outside form service, which receives and stores your answers so they can reach us.
When you call (909) 479-6302 or email us, we keep the details you give us so we can follow up on your job.
When you browse the site, our hosting and analytics tools may record technical details, such as your browser type, device, the pages you visit, how you got to the site and your general location based on your internet address. These details help us see how the site is used. They aren't used to identify you personally.
How we use your information
We use your information to answer your questions, schedule a visit, give you a quote and do the work you hire us for.
We may also contact you about a job you asked about, a job we've done for you, or a question about our service. We don't send marketing mail to people who haven't asked to hear from us, and you can tell us to stop at any time.
The site usage details help us fix problems and make the pages easier to use.
Cookies and analytics
Cookies are small files your browser saves so a site can remember your visit. Our site and the analytics tools it uses may set cookies to count visits and see which pages people find useful.
You can block or delete cookies in your browser settings. The site will still work if you do, though some features of the contact form or embedded tools may not.
Who we share it with
We don't sell your personal information, and we don't share it with other businesses for their own advertising.
We only share information with the companies that help us run the site and the business, such as our website host, our form service and our analytics provider. They may use it only to provide that service to us. We may also share information if the law requires it or to protect our rights in a dispute.
How long we keep it
We keep your contact details and job records as long as we need them to finish your project, stand behind our work and keep the business records the law requires. When we no longer need them, we delete them or keep them in a form that no longer identifies you.
Analytics data is kept by the analytics provider under its own retention settings and is reported to us in summary form.
Your rights and choices
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. California residents have these rights under state privacy law, and we extend them to anyone who asks.
We'll confirm who you are before we act on a request so your information doesn't go to the wrong person. We won't treat you differently for using any of these rights.
Children's information
This site is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Keeping your information safe
We use reasonable steps to protect what you send us and limit who can see it. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through the form.
Changes to this policy
We may update this policy when our website or the tools behind it change. The current version will always be on this page.
How to raise a privacy question
If you have a question or concern about your information, or want to use any of the rights above, call us at (909) 479-6302 or reach us through our Contact page. We respond within 1 business day and will work with you until it's sorted out.